Products > Business Analytics

Business Performance Analysis

The MMS Executive Dashboard is a powerful data visualization engine that simplifies business performance analysis by equipping users with real-time data and reporting of critical operating metrics.  Key indicators assist management in analyzing business performance through a single window that displays Inventory Mix, Tick Tracking, Sales Performance and Contract Value nodes. Each node has additional drilldown reporting for in-depth analysis. This presents a compelling and interactive snapshot of inventory investment, progress to sales targets and quotas, breakdown of sales by category, as well as a breakdown of profitability by category at both a totalled as well as average value.

Unit Sales Tracking

The Tick Tracking node displays running ‘ticks’ of all significant metrics tracked by MMS users. Tick categories (such as Activations, Features, etc.) are established, values are added to each category and then Product Codes are assigned a Tick Category. Subticks can also be created and added. These can be tracked for a defined period of time against a target figure. The dashboard will display current performance against this target, while also providing a projected figure.

MMS Executive Dashboard displays active counts of all units in linear or weighted format. Classifications can include Handsets, Activations, Top-ups, Features, Hardware Upgrades, Prepaid, Accessories, and Warranty. Information can be filtered using multiple parameters.

Inventory Mix

Through MMS analytical reporting, clients have the ability to determine the inventory catalog and allotment throughout a channel as well as providing the opportunity to view historical sales by model across that same channel.

The inherent benefit of the MMS inventory management system is that it provides for specific inventory demand gauging based on location and classification or status, thus allowing for rapid reactionary business decision-making. Drill down all the way to a specific store and analyze product groups or specific items.

Sales Reports

Using the reporting available within MMS, you will have benefit from accurate representation of sales mix profitability along with visibility into cost of goods sold in both detailed and summarized versions.  Also available are imbedded tools that can drive supplier performance evaluation, perform brand sales analysis, and review the success of sales promotions.

Our extensive sales reports provide data for a variety of date ranges, situations and functions. It allows a real-time snapshot of current sales, examine historical trends, and make projections for future sales.

Inventory Reports

MMS inventory reports inform current state, including what is in stock, on order, and out for repair.  MMS tracks every touch point on serialized items, monitoring and ensuring adequate control measures and traceability on a serialized basis throughout the organization. Inventory management is simplified, allowing effortless evaluation of product profitability and ordering needs.

Run reports to identify products turns, GMROI, suggested orders, cost, reduced margins and much more.

Custom Reports

We recognize that certain situations require specific tools. If our comprehensive suite of reports does not contain what you’re looking for, we can often custom-build a report to suit your needs. In addition, MMS has built-in ad hoc reporting capabilities that allow access to very specific information based on business rules.

MMS is also adept at providing organizations with a replicated database to plug into 3rd party reporting systems.

Multi-Channel

Multi-channel reports allow for comprehensive comparisons that range from the ‘local’ to the ‘global’.  This feature allows operators to assess performance between sales staff and against other dealers and regions.

MMS can support a multi-channel organization that requires the product to deployed into corporate, dealer and retail environments. MMS can allow these channels to operate independently based on the needed product feature set and specific channel requirements; and then take the data from all channels and provide corporate with a holistic view of all activity company-wide.

Staff Performance Reporting

Run reports on staff performance to identify top performers or those who need more management intervention.

See which staff are generating the most high quality sales by measuring the dollars per transaction across all key metrics.

Customer Management

Existing customers are excellent sources of future revenue. MMS can help you leverage this existing client base for more sales by providing some very powerful tools.

Contract expiry reports: Run reports to identify upcoming contract expiration and offer these customers an upgrade.

Attach Reports: Identify customers that bought a device but failed to purchase key accessories like cases, warranties or bluetooth. Contact these customers for an in-store promotion.

New Product Releases: Identify customers who bought a specific device within a time period and may be interested in upgrading to a new version that's being released.