Products > Promo Catalog Mgmt

Promotional Cost Predictability

Even with the most robust internal support structure, most carriers struggle to deliver business rule updates that support promotional activities in a highly competitive marketplace.  The carrier’s nimbleness to manage complex and vast amounts of offering details becomes critical.

With MMS' Managed Catalog Service, a fixed cost that covers all day-to-day data management, special promotion updates, and time sensitive competitive responses, MMS clients know their exact data management costs per month, enabling them to budget and plan appropriately.

Hidden Cost Reduction/Productivity Increase

Because data entry is strictly controlled with quality checks and control gates resulting in fewer pricing inconsistencies, carrier staff has more time to be productive. MMS' Managed Catalog Service control strategies assure that all the tools your staff need is at their fingertips while lowering training costs and reducing time-consuming support calls.  As a managed service, MMS provides all data updates, fixing even the most complicated problems behind the scenes.

System/Goal Alignment

MMS Managed Service clients have access to our retail data analysts; individuals who have worked with other carrier and retail organizations to ensure that catalogue data furthers company strategy.

Through quarterly business reviews with the carrier, our analysts provide advice and support based on both available and future business plans, looking for ways to make our clients' POS not only stronger but also more efficient. All with the purpose of making sure their POS service matches the uniqueness and breadth of our clients' business strategy.

Resource Demand Variability

The carrier’s need to introduce new resources to support peak times introduces a greater probability of pricing inconsistencies; plan errors, frustrated dealers, poor customer satisfaction, and lost revenue.   With MMS' Managed Catalog Service the carrier does not need to add additional resources to address support peak activities.  Managed Service has a full compliment of knowledgeable resources that enable the carrier to focus their efforts on strategic activities.

Reconciliation

Within the industry, carrier to operator invoicing – in the form of commission statements - is recognized as an error prone process with the average percentage of invoicing errors often exceeding 20%.  Errors present in many forms including overcharges, rate discrepancies, missing activation commissions, chargebacks, and customer plan changes.  The reconciliation and dispute resolution process are frustrating and costly to both the carrier and operator.

The MMS POS dramatically reduces many commission statement errors through selling price enforcement, detailed commission tracking, and automated reconciliation functions.  Through best practices, controls and integration, MMS' Managed Service further improves reconciliation by ensuring price correctness in the POS.

Dealer Expectation Management

The carrier’s ability to attract high quality dealers is vital to achieving revenue objectives.  Dealers are entrepreneurs and as such have high expectations for their organization’s readiness to meet customer expectations.  MMS' Managed Catalog Service is focused on readying system configuration information that supports dealer and customer expectations.